Complaint Management System



The customer is an innovative medical device company dedicated to making the lives of people with diabetes easier through its Omnipod Insulin Management System. They were seeking to expand the use of insulin pump therapy among people with insulin-dependent diabetes. The customer has been using the Complaint Management System provided by TWD platform and Complaints Solution (AppExchange products) since a couple of years, the package was upgraded which has the EU MIR functionality. We have upgraded the products and performed all the configuration and customization required.

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